Bullseye!!

Additional notes to evaluator: please conduct an expert review of the website at bullseye!, after an initial examination of the site has been conducted read the scenario and review the tasks that will be undertaken with respect to each heuristic. Please note any problems, along with the appropriate heuristic below. Assign a value of 1 to 3 to each problem, 1 being minor, 3 being severe. Also note any comments and proposed solutions.

Sarah, a final year student at Napier University, has decided to assist in the evaluation of Harry Elwin’s MSc project. The computer she is using has Flash player 6 installed, but no SVG viewer. She visits the site at bullseye! and by following the on screen instructions she completes the evaluation.
In undertaking the evaluation Sarah carries out the following tasks:
· Playing the Flash game at all levels of difficulty.
· Establishing that she has no SVG viewer and by using the ‘FAQ’ page and the ‘Links’ page proceeds, via external links to install a SVG viewer (N.B. the external links and installation process are out with the scope of this evaluation).
· Playing the SVG game at all levels of difficulty.
· Completing and submitting the evaluation form

1. Match between system and real world: the website should use natural language, making information appear in a natural flow.
2. The user should at all times be clear as to what they are expected to do, including using a help facility or similar.
3. User should remain in control, is it easy to return to the home page? Is it clear where in the site the user is?
4. Accessibility: layout should be suitable for users with special visual needs such as colour blindness.
5. Minimalist design: site should be simple, in order to minimize memory load and make use of recognition rather than recall (users should not have to remember information from one part of the site to another), every word should count.
6. Consistency: the same conventions for style and layout should be used throughout the site.
7. Progressive levels of detail: more general information should appear before detailed information, so the user can delve only as deeply as is wished.
10. Contact: the site should offer suitable and clear opportunity to make further inquiries by methods such as e-mail.
11. The site should be accurate: all links should work, no out of date information should be displayed.